Delete a user from your team and transfer files

In order to transfer files from a user you are deleting, follow these steps:

  1. Login to the Admin account.
  2. Go to the Team page.
  3. Click on the "Users" tile.
  4. Search for the names of the employees to be deleted and check their boxes. Note: You must be an Account Owner or Team Admin to delete a user from a team.
  5. Under "actions" click "delete user." You'll be asked to transfer the files to a different account and confirm that you understand.
  6. You'll be asked to transfer the files to a different account and confirm that you understand. 
  7. Once the file is imported successfully, you will see a folder in your new account that contains all of the documents of the old account called 'restore from [email]' with the date.
     
     
 
 
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