Account Settings

Your Lucidpress Account Settings can be found at the top edge of the Document Queue.
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It can also be found by clicking on your email address in the top, right-hand corner.

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From the User Settings panel you will be able to change:

  • First and last name
  • Username, email address
  • Address for Print and Ship orders
  • Language Settings
  • Password
  • Communication Preferences
  • Team information (If you are associated with a team)

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If you have forgotten your password, click on the "Forgot your password?" link and an email will be sent to the email address associated with your account with instructions on how to reset it.

The preferences panel gives you the capability to customize your experience in the Lucidpress Editor.

You can:

  • Set the default zoom
  • Set the default page size and orientation
  • Set the default page units
  • Hide or show the grid lines
  • Enable IconFinder Search

For information on how to set up Smart Fields or how integrate with Google Drive, please see the Smart Fields and Lucidpress in Google Drive help center articles.

From the Subscription Level menu, you can view and manage your account level. Please see our account levels page or contact our sales team for more information

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You can manage the notifications that you receive from the Notifications panel. As a team member, it is helpful to subscribe to documents that other team members are working on to monitor progress.

Notifications Menu

In the Support Tickets panel, you can view all active tickets with Lucidpress Support.

Support Tickets

From the Payment History panel, Account Owners and Billing Admins can download invoices, and manage the payment of their account.

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Backup

You can download a .laf file as a backup. Simply click on the "Download" button and the download will begin.

Restore

From the "Restore from Backup" button, you can choose a .laf file that was previously downloaded, and restore it to your Document Queue. The files will be included in a folder in your Document Queue.

You can track the analytics of your documents using a linked Google Analytics account. Learn how to link your Google Analytics account in this help center article.

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Any Print and Ship order that you have submitted, whether fulfilled or not, will show up in this Print Order History. You will be able to see the specifics of your order, re-order, and when tracking information is available, track your orders from this screen.

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